IT operations services.

Why choose TKG for your IT operations

Our IT operations involve managing the day-to-day operations of your organization's IT infrastructure, including servers, networks, and software applications. This includes ensuring the availability and performance of IT systems, monitoring and resolving incidents, managing backups and disaster recovery, and implementing security measures to protect your business against cyber threats. With the ever-evolving landscape of technology, which seems to be changing every few months nowadays, it's important to have an experienced team at the ready to address any issues that may interrupt your business. Keep reading to see all of our IT operations services.

Helpdesk and support:

A responsive and effective helpdesk can reduce downtime and improve productivity, helping businesses to operate more efficiently. Our experienced support team is available to assist with any IT-related issues you may encounter and maintain your IT infrastructure to ensure that critical applications and systems are running smoothly. We offer both remote and onsite support to ensure quick and effective resolution.

Cloud services:

The cloud has become increasingly important for reliable and secure IT operations in recent years. It provides businesses with a scalable and flexible IT infrastructure that can be customized to meet their specific needs. It also enables businesses to access critical data and applications from anywhere with an internet connection. At TKG, we offer a range of cloud services including cloud migration, management, and support. We work with leading cloud providers to ensure your data is secure and accessible from anywhere while making the transition to the cloud smooth with minimal disruption to your business's daily operations. 

Server and desktop virtualization:

Virtualization allows your business to create multiple virtual machines on a single physical server, reducing the need for additional hardware and optimizing resources. This technology provides greater flexibility, scalability, and agility while also reducing your IT infrastructure costs. We understand the importance of server and desktop virtualization for businesses of all sizes. Our team of experts can help businesses to design and implement virtualization solutions that align with your unique requirements. We also provide ongoing support and management services to ensure that your business can leverage the full benefits of server and desktop virtualization.

Hosted solutions:

One of the key benefits of hosted solutions is that they can be accessed from anywhere with an internet connection. This means that you can provide your employees with remote access to critical applications and data, allowing them to work from anywhere and at any time. Additionally, hosted solutions can be more cost-effective than traditional on-premises solutions, as they eliminate the need for businesses to purchase and maintain expensive hardware and software. We offer customized solutions that best align with your business's unique requirements and provide ongoing support and management to ensure that you're able to leverage the full benefits of the hosted solutions that you choose.

Hardware and software sales:

At TKG, we understand that choosing the right hardware and software can be a daunting task. With so many options available in the market, it can be challenging to determine which solution will best meet your unique business needs. Our approach is tailored to each client's unique needs and budget, ensuring that they get the most out of their technology investment. Whether it's identifying the latest software applications to streamline workflows or selecting the right hardware to support critical business functions, we provide our clients with comprehensive support throughout the entire process.

Co-location services:

Co-location refers to the practice of renting space in a data center facility to host the hardware and software necessary to run a business's operations. This eliminates the need for businesses to build and maintain their own on-premises data centers, which can be expensive and time-consuming. TKG offers secure and reliable co-location services to host your critical IT infrastructure in a secure, off-site location.

Microsoft 365:

Microsoft 365 is a suite of cloud-based productivity and collaboration tools, including applications like Word, Excel, PowerPoint, and Teams, among others. The platform has become increasingly popular among businesses of all sizes, thanks to its ability to streamline workflows, enhance productivity, and foster collaboration. We provide Microsoft 365 solutions that include cloud-based email, file storage, and more to suit the needs of your business. We also offer migration, management, and support services for Microsoft 365 to ensure that all the tools included are always working as intended and problems are swiftly solved so your business operates as smoothly as possible.